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- TEAM
- Was the technology built by employees or contractors?
- Which are the key resources?
- Are those resources still employees?
- Current team members and roles of each?
- OPERATIONS
- Where/how is the solution hosted/deployed?
- What internal security controls are in place?
- How does the software scale as new business is on-boarded?
- What is the on-boarding process?
- Is development support needed in this process?
- What version control system is used?
- Approximately how many lines of code are under version control?
- Change control process–traceability?
- Development methodology used?
- Product management
- Release cycle cadence?
- Ratio of new features vs. bug fixes per release.
- Release notes?
- Defect tracking system?
- How are support issues escalated to development?
- SOFTWARE
- What is the software written in?
- Are any open source technologies used?
- If so, which and under what licenses?
- Is any 3rd party software in use and under what agreement?
- Architectural review and code walk-through plus database design
- Unique intellectual property (patents?)